The Early Bird Deposit is a $50 fully refundable payment that reserves your Lumos 50W at our lowest launch price and gives you first access when ordering opens. It is not a separate product — it locks in your launch price and your Early Bird benefits.

Yes — this is our guaranteed lowest price of the year. Our Black Friday price will not be lower than the pre-order price you're getting today. In fact, once the pre-order period ends, the price will go up. Reserving now is the best deal you'll get, period.

Yes. Your $50 deposit is fully refundable at any time before you complete your final payment during the Early Bird window. You don't need to give a reason. If you decide not to go ahead, we will refund the full $50 to your original payment method.

Yes — your $50 deposit is applied directly to your final balance. The $2,799 Early Bird price already accounts for it: you pay $50 now and $2,749 when the final payment window opens.

The deposit window closes on Nov 8 at 23:59 PST. The final payment window opens on Nov 9 at 00:00 PST and runs through Nov 15 at 23:59 PST (7 days only). You will receive an email with an exclusive checkout link to select your preferred bundle (Essential, Rotary, or Super Pack) and complete your order. Your $50 deposit will be automatically applied at checkout, and you can pay the remaining balance using any of our accepted payment methods.

Your reserved benefits expire automatically, and your $50 deposit is refunded to your original payment method within 10 business days — no action needed on your side.

Email support@wecreat.com with your order number, or use the refund link in your confirmation email. Once approved, refunds are issued to your original payment method — typically within 7 business days, depending on your bank or card issuer.

The first 100 Early Bird orders receive a free magnetic protective cone. With it, Lumos 50W works in both desktop and handheld mode — one machine, two ways to work. Gift allocation is based on order time, first come, first served.

Your $2,799 Early Bird price is already the lowest launch price and is covered by price protection. It cannot be combined with additional coupons or later promotions — and if an official lower price appears before your order ships, you're covered automatically.

They serve different stages of the same journey. Lumos Flex (15W fiber + 15W diode) is compact, portable, and ideal for starting out and on-site work. Lumos 50W (50W fiber + 10W diode + 3W IR) is the productivity step-up — faster output, deeper metal engraving and cutting, for creators and small businesses taking on bigger orders. Lumos Ultra (UV + MOPA) adds MOPA color marking and UV glass/crystal capability for advanced specialist work.

It's a dual-head, triple-laser system: a 50W fiber laser for metal, a 10W diode laser for wood, leather, glass and more, and a 3W IR laser for fine detail — with one-click switching and a built-in camera for precise positioning.

With the fiber laser: stainless steel, brass, aluminum, and most common metals. With the diode and IR lasers: wood, leather, glass, slate, acrylic, ceramics, and more.

Shipping begins on early Nov, as soon as the Early Bird window opens and your order is placed. Orders will be processed and dispatched in sequence. You'll receive a tracking number by email as soon as your order leaves our warehouse.

Yes. Deposit holders are allocated to the first production batch and ship ahead of orders placed during the public launch.

Complete your order by Nov 15, and we'll do our best to deliver before Black Friday / the holiday season. If your delivery is delayed beyond our promised window, you'll be notified and may choose to wait or cancel for a full refund of everything you paid, including your deposit.

United States: deposits are open now.
Canada: sales open at the same time as our official launch.
EU: not available at this time. For EU inquiries, please contact our support team — we're keeping track of demand as we plan future releases.

Yes. The 50W Fiber laser head that ships with Lumos 50W is also compatible with Lumos and Lumos Flex. You can order it as a standalone upgrade on our website from Nov 9.

As a thank-you to our early owners: once the upgrade goes on sale, we're emailing an exclusive coupon to everyone who purchased a Lumos or Lumos Flex before Oct 11. That email includes your coupon and a direct purchase link.

It goes to the first 100 fully paid orders and is added to your cart automatically. Check your cart: Magnetic Protective Cone present = you're in the first 100; not present = the first 100 are gone. No need to contact support. If you miss it, your $2,799 price stays locked and your deposit is refundable.