Price Guarantee

At WeCreat, we’re committed to giving every creator the best value for their purchase.

To help you shop with confidence this holiday season, our Price Guarantee Policy ensures that you never have to wait or worry about missing the best deal — whether you ordered during our Halloween event or the official Black Friday campaign.

Price Guarantee Period

Black Friday Price Guarantee(Oct 28th – Nov 2nd, 2025)

If you purchased a laser engraver during the Halloween campaign and the price of the same model drops during the official Black Friday promotion (Nov 3rd – Dec 2nd, 2025)you are eligible to claim a refund for the price difference. Accessories and materials are excluded.

60-day Price Guarantee (Nov 3rd – Dec 2nd, 2025)

All orders placed during the official Black Friday campaign are covered by a 60-day Price Guarantee valid until Jan 31st 2026.If your purchased product’s price drops within this period, you can apply for a refund of the price difference. All materials are excluded

How Does It Work

Eligibility

  • Applies to purchases made directly on WeCreat.com.
  • Valid for laser engraver machines and accessories only. All materials are excluded
  • Eligible only for the same product (identical model, configuration, and condition).
  • Price changes must occur within the applicable guarantee period (as stated above).
  • Each order qualifies for one price-match claim; combined or multiple-order comparisons are not supported.

One Order, One Claim
Each order is eligible for one price-match claim. Combined or multiple-order comparisons are not supported.

How to Claim Your Refund

If you notice a price drop during your eligible period, you can request a refund in two convenient ways:

1. Gift Card Option

  • Your request will be processed within 1–2 business days.
  • You’ll receive a WeCreat Gift Card equal to the price difference between your purchase price and the new sale price.

2. Direct Refund Option

  • Refunds are issued directly to your original payment method.
  • Processed within 3–5 business days after verification.

How to Apply

1. Prepare Documentation

  • Your order number
  • Proof of the price change (screenshot + product link)

2. Contact Our Support Team

Email support@wecreat.com with your order information and price-drop proof.

3. Verification

Our team will confirm the price change and verify your eligibility.

4. Receive Your Refund

Once approved, we’ll process your refund or gift card promptly.

Please Note

  • This guarantee applies only to purchases made directly from WeCreat.com.
  • Excludes third-party sellers, refurbished or open-box units, limited bundles, coupon codes, and flash-sale prices.
  • Requests must be submitted within the official campaign or guarantee period.
  • WeCreat reserves the right to modify or end this policy in cases of misuse or fraudulent claims.

At WeCreat, we’re dedicated to providing creators with high-quality products and exceptional service. Our Price Guarantee Policy is one more way we ensure you always get the best value for your investment — so you can shop early and create with total confidence.

Thank you for choosing WeCreat. If you have any questions or need further assistance, please don’t hesitate to contact our customer support team at support@wecreat.com