FAQ
What file format do you offer for your laser cut files?
We offer SVG file format for our laser cut files.
How can I purchase your laser cut files?
You can purchase our laser cut files by adding them to your cart and completing the checkout process. Payment will be required before you can download the SVG files.
How will I receive my laser cut files after I purchase them?
Once you complete the purchase process, you will be able to download the SVG files immediately. We will also send you an email with a download link.
What machines are compatible with your laser cut files?
Our laser cut files are compatible with most laser cutting machines that can read SVG file formats. However, please check your machine's specifications to ensure compatibility.
Do you offer any refunds or exchanges for your laser cut files?
Due to the nature of digital downloads, we do not offer refunds or exchanges on our laser cut files if there is not a quality issue.
How much does shipping cost for your laser cut files?
Our laser cut files are digital downloads, so there is no shipping cost.
Our customer support is available Monday to Friday: 9:00am-18:00pm.Average answer time: 24h